Privacy Policy
Last updated: October 2026
This Privacy Policy explains how GARNI MART 24X7 STORE & CAFE ("GarniMart", "we", "us") collects, uses and protects your information when you use our mobile application and services.
Information we collect
- Account details — your mobile number, name and email address.
- Delivery information — saved addresses and location (with your permission) to detect serviceability and deliver your orders.
- Order data — items purchased, order history, payments and ratings.
- Device data — device tokens for push notifications and basic app diagnostics.
How we use your information
- To process, deliver and support your orders.
- To personalise your experience and show relevant products and offers.
- To send order updates, delivery alerts and promotional notifications.
- To improve our app, prevent fraud and comply with legal obligations.
Location data
With your consent, we use your device location to suggest addresses, confirm delivery serviceability and enable accurate delivery. You can revoke this permission anytime from your device settings.
Payments
Online payments are processed by our payment partner (Razorpay). We do not store your full card or bank details on our servers.
Sharing your information
We share information only with delivery partners and service providers needed to fulfil your orders, and where required by law. We do not sell your personal data.
Data retention & security
We retain your data for as long as your account is active or as needed to provide our services and meet legal requirements, and we apply reasonable safeguards to protect it.
Your choices
You can update your profile, manage saved addresses and control notification preferences in the app.
Deleting your account
You can delete your account at any time in the app (My Account → Delete account) or on the web at https://api.garnimart.com/account/delete/. Deletion removes your name, mobile number, email, profile photo, saved addresses and notifications immediately. Order and payment records are kept without your name, phone or street address, as required by tax and accounting law.
Contact
Questions about this policy? Email Info@garnimart.com or call +91 8445499989.